Maintenance scheduled for Monday, 21 september, 2020
In order to continuously improve our services, we are planning a maintenance of this website on Monday 21/09/2020 from 9am to 6pm, during which brief interruptions of service could possibly occur. We apologise for any inconvenience this may cause and thank you for your understanding.

Do you want to report an incident?

Are you experiencing a power outage? Or has there been an accident, fire or other incident near a power line or high-voltage substation? Let us know as quickly as possible by calling the dedicated hotlines.


Experiencing a power outage?


Contact your local distribution system operator for more information:

In Wallonia: AIEG, AIESH, ORES, RESA or Régie de Wavre

In the Brussels-Capital Region: Sibelga

In Flanders: Fluvius.

If you do not know who your distribution system operator is, you can find out here.

If you are directly connected to the Elia grid, you should contact your Elia Key Account Manager.
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