Safety around our infrastructure
High voltage can kill. Always keep a safe distance and contact Elia if you need to be close to our high-voltage facilities.
What to look out for if you are carrying out activities near high-voltage facilities
If you want to work within 10 to 500 metres of Elia’s high-voltage facilities, you are required to notify us in advance. If you want to carry out other activities, there are a number of cases in which you must notify us first. No matter your circumstances, our Contact Centre would be happy to advise you on the safety measures you should take.
Call us right away if there is an accident, fire or other incident involving a high-voltage substation, a pylon or a high-voltage line.
Incident at a high-voltage substation
Call our freephone number: 0800 99 044
Incident involving a pylon or a high-voltage line or cable
Call our freephone number: 0800 95 062
You can use these numbers for urgent calls at any time of the day or night.
For detailed information about carrying out activities near high-voltage power lines, read our brochure Staying safe near high-voltage facilities.