Do you want to report an incident?

Are you experiencing a power outage? Or has there been an accident, fire or other incident near a power line or high-voltage substation? Let us know as quickly as possible by calling the dedicated hotlines.

Experiencing a power outage?

Contact your local distribution system operator for more information:

In Wallonia: AIEG, AIESH, ORES, RESA or Régie de Wavre

In the Brussels-Capital Region: Sibelga

In Flanders: Fluvius.

If you do not know who your distribution system operator is, you can find out here.

If you are directly connected to the Elia grid, you should contact your Elia Key Account Manager.
This website uses cookies to provide you with an optimal browsing experience. Some cookies are strictly necessary for the operation of this website and cannot be rejected, while others are used for analytical/functional/targeting purposes and can be rejected. For more information, please consult ourCookie Policy . You can manage/change your cookie preferences at any time. If you do not manage your preferences, only the cookies which are strictly necessary will be accepted.