Are you a current or potential Elia customer?

Would you like to become an Elia customer ? If you are already an Elia customer, are you looking for a Key Account Manager, or do you have questions about invoicing, technical work or nominations? Find out who to contact here.

Becoming an Elia customer

Information Customer Relations:


Contact the Energy Scheduling Office for all nominations (except intraday cross-border nominations) and system access requests. For intraday cross-border nominations, get in touch with the National Control Centre.

Metering data and invoicing

Metering data
If you have a question about metering data, contact Metering Services.
If you have a question about invoicing, email Settlement Services.

Technical work on a connection

If you have a question about technical work on your connection (e.g. supply interruptions), contact the Elia planning unit for your region.

Contact your Key Account Manager

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