07 July 2021

To facilitate data-driven decision-making, Elia launches EPIC, its new customer platform, together with its Open Data Platform

Elia’s suite of digital services offers our customers and stakeholders convenience, transparency and the data they need to take sound operational and commercial decisions. 

Whilst the Elia Portal Interface for Customers (EPIC) streamlines our customer services and data so that these can be accessed through one single login, Elia’s Open Data Platform provides Elia’s stakeholders with simple and open access to public data relating to our grid. Moreover, the updated Inside Information Platform (IIP) allows inside information to be communicated in a clear and timely manner. Providing our customers and stakeholders with easy access to all of this data will allow them to analyse and use it as part of their business development processes. 

  • Elia’s unique digital customer interface, the Elia Portal Interface for Customers (EPIC), has been launched together with its new Open Data Platform
  • Alongside the enhanced Inside Information Platform (IIP) - which was developed by Elia Group, Elia’s holding company - EPIC and the Open Data Platform offer Elia’s customers and stakeholders a suite of innovative services which address gaps in Elia’s provision of private and public data
  • In line with Elia’s commitment to transparency and digitalisation, these services will facilitate high-quality insights and the development of energy services for consumers
  • Elia will continue to develop and update its digital services according to evolving customer needs and requests
Marleen Vanhecke
Head of Communication & Reputation Elia Group
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