Informing, listening and having a constructive dialogue with the residents impacted by its infrastructure projects is a priority for Elia.

Meeting local residents

The transmission system operator regularly organises meetings with local residents, in consultation with the municipal authorities. These information sessions inform local residents about the impacts and challenges of upcoming projects, as well as answering any questions they may have. Newsletters, websites and brochures are also made available to keep them informed throughout a project.

In addition, Elia opens the doors to its facilities from time to time, in particular during Open Site Days organised by the Belgian Construction Confederation. In May 2023, for example, the Aalst substation welcomed a large number of members of the public, as well as Prime Minister Alexander De Croo. These meetings and visits give members of the public a better understanding of our activities and Elia's central role in the energy transition.

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